Frequently Asked Questions
Everything you need to know about your Boody experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, underwear cannot be returned unless faulty.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Are your materials sustainable?
Yes, we prioritize eco-friendly fabrics including organic bamboo and recycled cotton to ensure our fashion is as kind to the planet as it is to your skin.
Can I track my order?
Absolutely. Once your order ships, you will receive an email confirmation with a tracking link to monitor your package's journey in real-time.